We want you to be satisfied with the VintageLetter.co service we provide. So with that in mind, these are our guarantees to provide you with excellent service.
Shipment on time. Once an order is placed and paid for you can expect your letter to be placed in a U.S. Postal Box within 24-48 business hours. (contact [email protected] for overnight deliveries)
Guaranteed delivery. If you place an order and the recipient of your letter does not receive their letter we will re-send for free or offer a full refund for your purchase. Just let us know by phone or email and as long as the addressee information provided is correct we’ve got you covered.
Solid customer support. We’re here to make your transaction seamless, if you have any questions, comments or concerns, please use our Contact us page to get in touch with us and we’ll be happy to provide the best customer support possible
