Frequently Asked Questions
Q: How much does your service cost?
A: To have your letter sent through U.S. Postal Service (Snail Mail) it's $10. Additional charges apply for extra pages ($2.00). International delivery is FREE for the UK, Canada and Australia (Other countries may cost a nominal fee). For the Electronic Mail version it's $4.
Q: How long will it take for my letter to be received?
A: We currently ship out the letters from New York, NY and use standard letter delivery through the United States Postal Service. Hence depending on your state/and or zip code you can expect standard delivery times. You can visit the USPS website for more information.
Q: Do you offer next day delivery?
A: Yes. Please email support[at]vintageletter[dot]co for pricing.
Q: How will I know that my mail will be received by the person whom I'm sending it too?
A: We guarantee delivery provided the correct mailing information was provided. If for any reason the person you sent a letter to doesn't receive it, please provide us with the address and will will resend your letter at no additional cost to you.
Q: Do you send letters internationally?
A: Yes. Rates start at $2.00 and vary depending on the country.